Auto Follow-ups

Follow-ups that happen whether anyone remembers or not

Most deals are lost in the follow-up, not the pitch. Set the cadence once and the next touch goes out on time, every time.

Included in the single Hawcus plan at Rs 4,999 a month. No feature tiers.

  1. Day 0 Instant acknowledgementWithin seconds of the enquiry
  2. Day 1 Personal first touchRep reaches out on WhatsApp
  3. Day 3 Useful follow-upCase study or pricing detail
  4. Day 7 Gentle nudgeStill worth a conversation?
  5. Day 14 Last call, then nurtureMoves to the slow track

A cadence that runs itself

The gap where most revenue leaks out

A lead enquires, someone replies once, and then everyone gets busy. Two weeks later the lead has bought from a competitor who simply followed up more than once.

Automating the cadence removes the part humans are worst at, which is remembering. The message still sounds like a person wrote it, because a person did. The timing is what gets automated.

5-7 Touches per lead Across two to three weeks
0 Follow-ups forgotten The system does not get busy
24/7 Instant first response Even when the office is shut
How it works

Live in an afternoon

  1. 01

    Pick the cadence

    Five to seven touches over two to three weeks suits most B2B sales. Start there and adjust with what you learn.

  2. 02

    Write messages worth sending

    Each touch should add something new. The automation handles timing, not thinking.

  3. 03

    Let it run and watch replies

    The sequence stops the moment a lead replies, and the rep takes the conversation from there.

What you get

Why teams turn this on first

Stops the second they reply

Nobody ever receives a scheduled nudge after they have already answered you.

Respects working hours

Nothing fires at 2am. Messages queue and go out when someone could actually respond.

Personalised, not robotic

Name, product, city and enquiry detail are merged in, so it reads like a person wrote it.

Reps get prompted, not replaced

Some steps are automatic, others surface as a task, so the human touches stay human.

Questions

Auto Follow-ups, answered

How many follow-ups is too many?

Relevance matters more than frequency. Five to seven touches works for most B2B sales, provided every message adds something the last one did not.

Should follow-ups be automated or personal?

Both. Automate the timing so nothing is forgotten, and keep the words personal. The automation prompts the rep, it does not replace them.

Which channel do follow-ups use?

Whichever one the lead used first, which is usually WhatsApp. Following up by email when they enquired on WhatsApp just adds friction.

How do I know the sequence is working?

Track follow-up completion alongside reply rate. High completion with low replies means the messaging needs work; low completion means the process does.

The difference

Why teams pick Hawcus over other sales tools

PPriya V

Hi, saw your ad. Is this available in Coimbatore?

Hi Priya, yes it is. I can walk you through it today if that helps.

Perfect, please do.

Answered in
First reply9 seconds
QualifiedAutomatically
AssignedRavi Kumar
StatusHot lead

A reply goes out before the lead closes the tab

Never let a warm lead go cold

Most enquiries die waiting for a first reply. Hawcus answers the moment one arrives, day or night.

  • A reply goes out within seconds of the enquiry
  • Leads are qualified against rules you set yourself
  • Anyone worth calling reaches the right rep straight away
Result Nothing sits unanswered, and your team spends its day on the leads worth having.
  1. Day 0 Enquiry answeredAutomatic, within seconds
  2. Day 2 Rep checks inPrompted, not remembered
  3. Day 5 Quiet lead nudgedSequence keeps running
  4. Replied Sequence stopsThe rep takes over

The cadence runs whether anyone remembers it or not

Close faster without chasing anyone

Follow-ups run on their own, so nobody has to keep a mental list of who to call back.

  • Each message fires at the stage it belongs to
  • Leads who go quiet get a nudge without being asked
  • Every reply is logged, and reps step in only when it matters
Result More replies, quicker decisions, and far less chasing.
New12
PPriya V
KKarthik R
MMeena S
Contacted8
AArun T
SSangeetha
Qualified5
DDinesh K
Won3
PPrakash M

Chats, calls and stages on one board

Run the whole pipeline from one screen

Chats, calls, notes and stages live together instead of being spread across four tools.

  • See stage, value and history while you are still typing
  • Log a call or move a deal without leaving the conversation
  • Saved replies and reminders keep everything moving
Result More control, cleaner tracking, and a smoother close.

See Auto Follow-ups on your own pipeline

A 15-minute walkthrough with your leads, your stages and your number. No slides.