Lead Capture

Capture every enquiry, from every channel

Ads, website forms, WhatsApp, phone calls and walk-ins. If someone raises their hand, it becomes a lead record with a name, a number and an owner.

Included in the single Hawcus plan at Rs 4,999 a month. No feature tiers.

Paid adsFacebook, Instagram, Google
Website formsContact and landing pages
WhatsAppDirect messages to your number
Phone callsCaptured by the dialer app
MarketplacesIndiaMART and Justdial
One complete lead record Name, number, source, owner and next action

Five ways in, one record out

The leads you never knew you lost

Someone fills in a form at 9pm. Someone messages the WhatsApp number on a Sunday. Someone calls while every rep is out. In most businesses at least one of those quietly disappears.

Capture is the unglamorous part of a CRM that decides everything downstream. If the record never gets created, no amount of clever pipeline management will save the deal.

5 Capture channels Online, offline and everything between
100% Of enquiries recorded Including missed calls
0 Fields typed by hand Records build themselves
How it works

Live in an afternoon

  1. 01

    Point every channel at Hawcus

    Connect your ad accounts, drop a snippet on your forms, and link your WhatsApp number and dialer.

  2. 02

    Records build themselves

    Name, number, source, campaign and the message they sent are filled in without anyone typing.

  3. 03

    Nothing waits for office hours

    A 9pm enquiry gets an instant acknowledgement and sits at the top of the queue in the morning.

What you get

Why teams turn this on first

Missed calls become leads

A call nobody picked up still creates a record with a callback task, instead of vanishing.

Walk-ins and offline too

Add a lead in seconds from the mobile app so the person in front of you is on the record.

Duplicate detection

The same number enquiring through two channels is merged into one lead with both trails.

Instant acknowledgement

Every captured lead gets a reply within seconds, even outside working hours.

Questions

Lead Capture, answered

What happens to enquiries outside working hours?

They are captured and acknowledged instantly with an automated message, then queued at the top of the list for the morning.

Are missed calls really captured?

Yes. The dialer app logs the number, creates or matches a lead, and raises a callback task so nobody has to check a call log.

Can I add a lead manually?

Of course. A walk-in or a referral can be added in a few seconds from the mobile app or the web dashboard.

What if the same person enquires twice?

They are matched on phone number and merged into a single lead, so you see one person with two touchpoints rather than two half records.

The difference

Why teams pick Hawcus over other sales tools

PPriya V

Hi, saw your ad. Is this available in Coimbatore?

Hi Priya, yes it is. I can walk you through it today if that helps.

Perfect, please do.

Answered in
First reply9 seconds
QualifiedAutomatically
AssignedRavi Kumar
StatusHot lead

A reply goes out before the lead closes the tab

Never let a warm lead go cold

Most enquiries die waiting for a first reply. Hawcus answers the moment one arrives, day or night.

  • A reply goes out within seconds of the enquiry
  • Leads are qualified against rules you set yourself
  • Anyone worth calling reaches the right rep straight away
Result Nothing sits unanswered, and your team spends its day on the leads worth having.
  1. Day 0 Enquiry answeredAutomatic, within seconds
  2. Day 2 Rep checks inPrompted, not remembered
  3. Day 5 Quiet lead nudgedSequence keeps running
  4. Replied Sequence stopsThe rep takes over

The cadence runs whether anyone remembers it or not

Close faster without chasing anyone

Follow-ups run on their own, so nobody has to keep a mental list of who to call back.

  • Each message fires at the stage it belongs to
  • Leads who go quiet get a nudge without being asked
  • Every reply is logged, and reps step in only when it matters
Result More replies, quicker decisions, and far less chasing.
New12
PPriya V
KKarthik R
MMeena S
Contacted8
AArun T
SSangeetha
Qualified5
DDinesh K
Won3
PPrakash M

Chats, calls and stages on one board

Run the whole pipeline from one screen

Chats, calls, notes and stages live together instead of being spread across four tools.

  • See stage, value and history while you are still typing
  • Log a call or move a deal without leaving the conversation
  • Saved replies and reminders keep everything moving
Result More control, cleaner tracking, and a smoother close.

See Lead Capture on your own pipeline

A 15-minute walkthrough with your leads, your stages and your number. No slides.