Workflows that react to what the lead actually does
When this happens, do that. Build the rules once and Hawcus handles the routing, the reminders and the messages on its own.
Included in the single Hawcus plan at Rs 4,999 a month. No feature tiers.
When this happens, do that
Rules beat reminders
Every sales process has unwritten rules. High-value enquiries go to the senior rep. Anyone who asks about pricing gets the quote within the hour. Nobody sits untouched for three days.
Unwritten rules only work when everyone is having a good week. Written as triggers, they hold on the bad weeks too, which is exactly when deals get dropped.
Live in an afternoon
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01
Pick the signal
A reply, a keyword, a stage change, a value threshold, a period of silence or a form submission.
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02
Choose what happens
Send a message, assign an owner, change stage, raise a task, notify a manager, or several at once.
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03
Let it hold the line
The rule runs the same way on a quiet Tuesday and on the busiest day of the quarter.
Why teams turn this on first
Big enquiries reach your best closer without anyone having to notice them first.
A lead going quiet fires a rule rather than waiting for someone to spot the gap.
Ask about price, delivery or availability and the right response goes out immediately.
Alerts fire while a stalled deal is still recoverable, not at the month-end review.
Smart Triggers, answered
A reply, a keyword in a message, a stage change, a value threshold, a form submission, a missed call or a set period of inactivity.
Send a message, assign or reassign an owner, change stage, raise a task, add a tag, notify a manager, or any combination of those.
Rules run in the order you set, and you can stop later ones from firing once a match is found, so nobody receives contradictory messages.
No. Triggers are built by picking a condition and an action from a list. If you can describe the rule out loud, you can build it.
The rest of the product
Why teams pick Hawcus over other sales tools
Hi, saw your ad. Is this available in Coimbatore?
Hi Priya, yes it is. I can walk you through it today if that helps.
Perfect, please do.
A reply goes out before the lead closes the tab
Never let a warm lead go cold
Most enquiries die waiting for a first reply. Hawcus answers the moment one arrives, day or night.
- A reply goes out within seconds of the enquiry
- Leads are qualified against rules you set yourself
- Anyone worth calling reaches the right rep straight away
- Day 0 Enquiry answeredAutomatic, within seconds
- Day 2 Rep checks inPrompted, not remembered
- Day 5 Quiet lead nudgedSequence keeps running
- Replied Sequence stopsThe rep takes over
The cadence runs whether anyone remembers it or not
Close faster without chasing anyone
Follow-ups run on their own, so nobody has to keep a mental list of who to call back.
- Each message fires at the stage it belongs to
- Leads who go quiet get a nudge without being asked
- Every reply is logged, and reps step in only when it matters
Chats, calls and stages on one board
Run the whole pipeline from one screen
Chats, calls, notes and stages live together instead of being spread across four tools.
- See stage, value and history while you are still typing
- Log a call or move a deal without leaving the conversation
- Saved replies and reminders keep everything moving
See Smart Triggers on your own pipeline
A 15-minute walkthrough with your leads, your stages and your number. No slides.