WhatsApp CRM

A CRM built around the channel your customers actually use

Not a CRM with WhatsApp bolted on. The chat and the deal live in one place, so your team never has to reconstruct what was said.

Included in the single Hawcus plan at Rs 4,999 a month. No feature tiers.

PPriya V

Hi, saw your ad. What does it cost for 5 users?

Hi Priya, happy to help. It is a flat Rs 4,999 a month for the whole team.

That works. Can we do a demo tomorrow?

Lead record
StageQualified
SourceFacebook ad
ValueRs 4,999 / mo
OwnerRavi Kumar
Next actionDemo, tomorrow 11am

The chat and the record, side by side

Where the conversation and the deal finally meet

Most CRMs were designed around email and later had a WhatsApp panel added to the side. You end up switching between the chat and the record, copying context from one to the other.

Hawcus starts from the conversation. Open a chat and you see the lead's stage, value, source and history beside it. Reply, move the deal, set the next action, all without leaving the thread.

1 screen Chat and CRM together No more switching tabs
Minutes Average first response Instead of hours
Everything Logged automatically No manual note taking
How it works

Live in an afternoon

  1. 01

    Connect your number

    Your verified business number is linked to Hawcus and every message starts flowing into the shared inbox.

  2. 02

    Work from the inbox

    Assign, reply, tag and move deals along without ever opening a separate CRM screen.

  3. 03

    History builds itself

    Every message is filed against the lead, so anyone can pick up a conversation cold and know where it stands.

What you get

Why teams turn this on first

Shared team inbox

Several agents on one number, each conversation with a single clear owner.

Context beside every chat

Stage, value, source and past calls visible while you type, so you never ask twice.

Move deals from the thread

Change stage, set a reminder or log a note without leaving the conversation.

Nothing lost when people leave

Conversations belong to the business, so handovers take minutes rather than weeks.

Questions

WhatsApp CRM, answered

What happens to my existing chats?

Past conversations stay on the device they were sent from. From the moment your number is connected, new messages are logged against the right lead automatically.

Can more than one person reply?

Yes. The shared inbox lets several team members work the same number, with assignment rules so every conversation has one owner.

Do I need the WhatsApp API for this?

For multiple agents and automation, yes. Smaller teams can start with a QR-linked number and move to the API later without losing history.

How quickly can we be set up?

Most teams connect a number, import their leads and send their first templated follow-up within an afternoon.

The difference

Why teams pick Hawcus over other sales tools

PPriya V

Hi, saw your ad. Is this available in Coimbatore?

Hi Priya, yes it is. I can walk you through it today if that helps.

Perfect, please do.

Answered in
First reply9 seconds
QualifiedAutomatically
AssignedRavi Kumar
StatusHot lead

A reply goes out before the lead closes the tab

Never let a warm lead go cold

Most enquiries die waiting for a first reply. Hawcus answers the moment one arrives, day or night.

  • A reply goes out within seconds of the enquiry
  • Leads are qualified against rules you set yourself
  • Anyone worth calling reaches the right rep straight away
Result Nothing sits unanswered, and your team spends its day on the leads worth having.
  1. Day 0 Enquiry answeredAutomatic, within seconds
  2. Day 2 Rep checks inPrompted, not remembered
  3. Day 5 Quiet lead nudgedSequence keeps running
  4. Replied Sequence stopsThe rep takes over

The cadence runs whether anyone remembers it or not

Close faster without chasing anyone

Follow-ups run on their own, so nobody has to keep a mental list of who to call back.

  • Each message fires at the stage it belongs to
  • Leads who go quiet get a nudge without being asked
  • Every reply is logged, and reps step in only when it matters
Result More replies, quicker decisions, and far less chasing.
New12
PPriya V
KKarthik R
MMeena S
Contacted8
AArun T
SSangeetha
Qualified5
DDinesh K
Won3
PPrakash M

Chats, calls and stages on one board

Run the whole pipeline from one screen

Chats, calls, notes and stages live together instead of being spread across four tools.

  • See stage, value and history while you are still typing
  • Log a call or move a deal without leaving the conversation
  • Saved replies and reminders keep everything moving
Result More control, cleaner tracking, and a smoother close.

See WhatsApp CRM on your own pipeline

A 15-minute walkthrough with your leads, your stages and your number. No slides.