WhatsApp API

WhatsApp Business API for sales teams

Send, receive and automate messages on your own verified business number. One number, your whole team, and a record of every conversation sitting on the right lead.

Included in the single Hawcus plan at Rs 4,999 a month. No feature tiers.

1 New enquiry Lead messages your number
2 Routed to an owner Assignment rules pick the agent
3 Logged to the lead Chat history on the record

One number, many agents, every message on the record

Your business number, working like a sales channel

A personal WhatsApp account was never built for a sales team. Only one person can hold the phone, nothing is logged anywhere, and when that person leaves the company the conversations leave with them.

The official WhatsApp Business API changes what the channel can do. Your verified number is connected to Hawcus, so several agents can work it at once, messages can be sent automatically, and every reply is written to the lead record as it happens.

98% Open rate on WhatsApp Against roughly 20% for email
1 number For an unlimited team No more sharing a handset
Seconds From enquiry to first reply Automated acknowledgement
How it works

Live in an afternoon

  1. 01

    Verify your number

    We take you through Meta business verification and connect the number you already advertise. Your existing number can be migrated across.

  2. 02

    Build your templates

    Write the messages you send over and over, get them approved once, then fire them in one tap or automatically.

  3. 03

    Put your team on it

    Add agents, set assignment rules, and everyone works the same number without stepping on each other.

What you get

Why teams turn this on first

One number for the whole team

Customers keep messaging the number they already know while any agent can reply.

Nothing lives on a personal phone

Conversations belong to the business, not to whoever happened to answer.

Templates that go out in seconds

Approved message templates for quotes, reminders and confirmations, ready to send.

Delivery you can actually see

Sent, delivered and read status on every message, so you know what landed.

Questions

WhatsApp API, answered

Do I need a new phone number?

No. In most cases the number you already advertise can be migrated onto the API. If you would rather keep your personal WhatsApp separate, a new number works just as well.

What does Meta charge for messages?

WhatsApp bills conversation charges directly at their published rates. Hawcus passes those through at cost and does not add a margin.

How long does verification take?

Business verification with Meta usually takes one to three working days. We prepare the documents with you so it goes through the first time.

Can I still use WhatsApp on my phone?

Yes. The number connected to the API is worked through Hawcus, and your personal WhatsApp stays exactly as it is on a separate number.

The difference

Why teams pick Hawcus over other sales tools

PPriya V

Hi, saw your ad. Is this available in Coimbatore?

Hi Priya, yes it is. I can walk you through it today if that helps.

Perfect, please do.

Answered in
First reply9 seconds
QualifiedAutomatically
AssignedRavi Kumar
StatusHot lead

A reply goes out before the lead closes the tab

Never let a warm lead go cold

Most enquiries die waiting for a first reply. Hawcus answers the moment one arrives, day or night.

  • A reply goes out within seconds of the enquiry
  • Leads are qualified against rules you set yourself
  • Anyone worth calling reaches the right rep straight away
Result Nothing sits unanswered, and your team spends its day on the leads worth having.
  1. Day 0 Enquiry answeredAutomatic, within seconds
  2. Day 2 Rep checks inPrompted, not remembered
  3. Day 5 Quiet lead nudgedSequence keeps running
  4. Replied Sequence stopsThe rep takes over

The cadence runs whether anyone remembers it or not

Close faster without chasing anyone

Follow-ups run on their own, so nobody has to keep a mental list of who to call back.

  • Each message fires at the stage it belongs to
  • Leads who go quiet get a nudge without being asked
  • Every reply is logged, and reps step in only when it matters
Result More replies, quicker decisions, and far less chasing.
New12
PPriya V
KKarthik R
MMeena S
Contacted8
AArun T
SSangeetha
Qualified5
DDinesh K
Won3
PPrakash M

Chats, calls and stages on one board

Run the whole pipeline from one screen

Chats, calls, notes and stages live together instead of being spread across four tools.

  • See stage, value and history while you are still typing
  • Log a call or move a deal without leaving the conversation
  • Saved replies and reminders keep everything moving
Result More control, cleaner tracking, and a smoother close.

See WhatsApp API on your own pipeline

A 15-minute walkthrough with your leads, your stages and your number. No slides.